How can we help?
Step-by-step help for nonprofit teams running events on Paddlit.
At an event as a guest? Contact the nonprofit that invited you.
Browse by topic
Getting startedYour organisation, your team and their roles3 articlesEvents and ticketsDays and sub-events, tickets, packages and private links1 articleGuests and invitationsInvitations, reminders, extra spots and households2 articlesAt the doorCheck-in, walk-ups, check-in by day and name stickers6 articlesBidding and givingPledges, online giving, the live total and wallet bidder cards2 articlesGetting paidConnecting payments, cards on file, collecting pledges, receipts3 articlesVolunteersRoles, PINs on shared tablets, staff chat and the volunteer app1 articleReports and donorsEvent reports, donor history and exports1 articleYour plan and accountPlans and add-ons, your own web address, signing in1 article
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Still stuck?
Ask Paddlit. If you can sign in, ask from inside Paddlit: we'll see which event and screen you mean.